In the game
- Open Settings → Account.
- Select Delete account and data.
- Confirm deletion with your password or by signing in again with the same Google account.
Your email does not need to be verified to delete your account. Once accepted, we remove your cloud profile, personal results and Firebase sign-in account. If Firebase is unavailable, the server automatically retries to complete deletion.
Without the app
Request deletion of your SliceIT account and all associated cloud data without reinstalling. Email support.sliceit@gmail.com from your registered address.
We verify ownership, then delete the account. Never send your password. The request is free; use the same contact for sign-in support.
What gets deleted
We delete your Firebase identity, cloud profile, preferences and personal result history. Deletion in the game also removes that account’s local copy on the device you use.
The separate guest profile and copies on other devices remain separate. To remove all local data, use the device-data deletion option in Settings or clear Android app storage on each device.
Uninstalling alone does not delete your cloud account.
Purchase records
If you bought hearts, deletion removes your balance and the purchase records’ link to your Firebase identity. Minimal pseudonymous replay-prevention and refund records are retained for 90 days after deletion, then removed during successful periodic cleanup. Google Play payment records follow Google’s rules.
Public guest data
We retain a guest's public profile, results and optional photo while they remain published, until removed following a verified request or linked to an account that you subsequently delete. There is currently no automatic cleanup of inactive guests. Uninstalling or clearing phone data does not remove their server copy.
Request access, correction or removal using the contact below. Include the public leaderboard ID and nickname. To prevent deletion of someone else's profile, we verify your control, for example through an agreed nickname change. A public ID alone is not proof of ownership. Do not send passwords or private tokens. Verification can be harder after losing the local profile; contact us in that case too.
Backups and retention
Operational database copies are retained for at most 30 days and hosting logs for at most 7 days. Deleted data is not returned to active use; deletion requests are reapplied after a database restore.
Read the privacy policy for details.
Google's retention periods
The periods above for our database copies and hosting logs do not apply to Google's separate systems. According to Google's information, Firebase Authentication retains logged IP addresses for a few weeks; after account deletion is initiated, other authentication data is removed from live and backup systems within 180 days. Google Play payment records and the Play Games profile follow Google's own rules. Separately delete game data or your gamer profile through your Play Games profile.